Who this is for
This is everyday IT support for people and small businesses in Long Eaton and the nearby area who need practical help without the nonsense. It is for you if:
- Your home or office WiFi keeps dropping
- Email is not working properly
- You need help setting up Microsoft 365
- Backups have not been checked for a while
- You want someone to look at your IT setup properly
- A printer or scanner is driving you mad
- You want monthly support so things stay working
What I can help with
- WiFi and home/office network setup and troubleshooting
- Email setup, domain issues, and Microsoft 365
- Backup checks and setup
- Printer and scanner problems
- Security basics — antivirus, malware cleanup, safe setups
- New device setup (laptop, PC, tablet)
- Advice before buying equipment
- Monthly support plans to keep everything running smoothly
Areas I cover
I am based near Long Eaton and cover the surrounding area, including:
- Long Eaton
- Sawley, Sandiacre, Stapleford
- Breaston, Draycott
- Chilwell, Toton
- Beeston, Ilkeston
Further out — Nottingham, Derby — I can still help, especially for remote issues. Just ask.
Simple, upfront pricing
I charge £40 per hour for IT support. Most callouts and fixes take 1–2 hours. I will always give you an estimate before starting.
| Service | Cost |
|---|---|
| Ad-hoc IT support (per hour) | £40 |
| Support plan — basic (monthly) | From £49 |
| Support plan — priority (monthly) | From £99 |
| First chat, honest advice | Free |
Why work with me
- One person, no nonsense: You speak to me, I do the work. No ticket system, no handoffs.
- Local: Based near Long Eaton, I know the area
- Plain English: No jargon, no tech-speak — I explain what is happening clearly
- No contracts: Monthly support is optional, not a trap
- Honest advice: If something is not worth fixing, I will tell you
Frequently asked questions
Do I need a monthly support plan?
No. You can call me for one-off help whenever you need it at £40/hour. Monthly plans are there if you want regular support, maintenance check-ups, and priority response — but they are optional.
Can you help remotely?
Yes, for many issues — email setup, software problems, account help, website fixes — remote support works well. For WiFi, networking, and hardware, being nearby usually makes it easier.
What if I do not know what is wrong?
That is completely fine. Most people do not know the technical name for the problem. Just describe what is happening and I will figure it out.
Do you come to my home or office?
If you are local to Long Eaton or nearby, yes — I can come to you for most IT issues. For some problems, it may be easier for you to bring the device to me. We can decide what works best when you get in touch.
Ready to get your IT sorted?
Tell me what is going on and I will let you know honestly whether I can help. Free first chat, no commitment.