Who this is for
Derby has a different business mix to Nottingham, and the IT support reflects that. This is a good fit if you are:
- A manufacturing or engineering SME — workshop, machine shop, or fabrication unit
- A garage, MOT centre, or vehicle-related business
- A trade supplier, builders' merchant, or wholesaler
- A small office in Pride Park or the city centre
- A family-run business that's outgrown its home-brew IT setup
You might have a mix of office PCs and rugged workshop machines. You might need WiFi that covers both the office and the warehouse. You might be on a creaky old server that nobody dares touch. I understand these setups — and I know how to fix them without breaking anything else.
What I can help with
- Workshop and warehouse WiFi — getting signal where concrete walls and steel racking kill it
- Email and Microsoft 365 — migrating off consumer accounts to proper business setups
- PC and laptop fleet management — setup, repairs, and keeping machines running
- Server health checks and migrations — that old box under the desk that runs your accounts
- Backup and disaster recovery — so a ransomware hit or a failed drive doesn't take your business with it
- Security and antivirus — keeping the bad stuff out without slowing everything to a crawl
- Website hosting and email issues — DNS, domains, uptime
- Software recommendations — practical tools for inventory, CRM, scheduling, and quoting
- Monthly support and maintenance — proactive checks so you're not the one spotting problems
Areas I cover
Derby and the wider Derbyshire area — from the city centre out to the market towns:
- Derby city centre — Cathedral Quarter, Riverlights, St Peter's Quarter
- Pride Park and the Wyvern business park
- Alvaston, Allenton, Boulton
- Mickleover, Littleover, Mackworth
- Chellaston, Shelton Lock, Sinfin
- Chaddesden, Spondon, Oakwood
- Belper, Duffield, Ripley — up the A6
- Long Eaton, Borrowash — just off the M1/A52 junction
Farther afield — Ashbourne, Heanor, or Ilkeston way — I can usually help. Just ask.
Simple, upfront pricing
I charge £40 per hour for business IT support. Most visits and fixes take 1–3 hours. I will always give you a clear estimate before starting work.
| Service | Cost |
|---|---|
| Ad-hoc business IT support (per hour) | £40 |
| Monthly support plan — basic | From £49/month |
| Monthly support plan — priority | From £99/month |
| First chat, honest assessment | Free |
Why work with me
- One person, one number: You call me, I answer. No ticket queue, no call centre script, no "escalating to tier two."
- I understand industrial IT: Workshop WiFi, dusty environments, machines that run Windows XP because they have to — I've seen it all and I don't judge.
- Small business pricing: I'm not a managed service provider with a 50-person team to feed. My rates reflect that.
- I know Derby and the surrounding area: I can be at Pride Park in 15 minutes, Belper in 25. I'll tell you honestly if it's a remote fix or if I need to come out.
- No long contracts: Monthly support is optional, and you can stop anytime. No notice period, no exit fee.
Frequently asked questions
We're a small engineering firm — half the PCs are ancient and full of swarf. Can you help?
Yes — this is actually a very common setup in Derby. I won't tell you to replace everything with shiny new kit unless it genuinely makes business sense. Often it's about cleaning up what's there, upgrading where it's fragile, and making sure the machines that matter most are stable. I've worked in dusty workshops and factory floors. I bring my own keyboard if I need to.
We're on an industrial estate with terrible broadband — is there anything you can do?
Lots of Derby business parks have this problem. I can help with 4G/5G backup connections, point-to-point links between units, or just optimising what you've got so it doesn't grind to a halt when three people are on a Teams call. Sometimes the solution is simpler than you'd think.
What's the difference between ad-hoc support and a monthly plan?
Ad-hoc support means you call me when something breaks — £40/hour, no ongoing commitment. A monthly plan gives you regular check-ups, priority response, and a fixed monthly cost so you can budget for IT. For workshop and warehouse businesses that depend on their systems day-to-day, the monthly plan often pays for itself by preventing downtime.
How quickly can you get to Pride Park or the city centre?
For urgent issues during business hours, I aim to be with you within an hour or two. Pride Park and the city centre are both a short drive from Long Eaton. For non-urgent work, we'll schedule around your quiet periods — I know that Fridays can be a bad time to disrupt a workshop.
Let's have a chat about your IT
Tell me what's going on and I'll let you know honestly whether I can help — and what it'll cost. Free first chat, no commitment.