Who this is for
This IT support is built around the kinds of businesses you actually find in Nottingham — not big corporate towers, but the independents and growing teams that make the city what it is. It's a good fit if you are:
- A creative or digital agency in Hockley or the Creative Quarter
- A café, restaurant, or bar in the city centre or West Bridgford
- A clinic, salon, or therapy practice — Nottingham has loads of them
- A small office of 2–10 people in or around the city
- A start-up or spin-out from the university or BioCity that needs IT to grow with you
You don't need a big IT contract or a helpdesk ticket system. You need someone reliable who answers when you call, understands your setup, and sorts things out quickly — without making you feel stupid for asking.
What I can help with
- Office WiFi and networking — setup or fix, including tricky city-centre buildings with thick walls
- Email setup, migration, and Microsoft 365 — moving from personal Gmail to a proper business setup
- PC and laptop setup, repair, and maintenance
- Printer and scanner problems (I know printers are the worst)
- Backup checks and setup — so you don't lose client data or booking records
- Security basics — antivirus, safe setups, malware cleanup
- Website fixes and small updates — if your site goes wrong, I can usually fix it
- Software recommendations and setup — what you actually need, not what a sales rep is pushing
- Monthly support to keep things running — proactive checks so you're not firefighting
Areas I cover
I cover Nottingham city centre and the surrounding suburbs and towns — anywhere from the Lace Market to the edges of the city and beyond:
- Nottingham city centre — including Hockley, Lace Market, and the Creative Quarter
- Beeston, Chilwell, Toton — including the Boots campus area
- Wollaton, Bramcote, Lenton
- West Bridgford, Ruddington, Edwalton
- Mapperley, Sherwood, Arnold
- Long Eaton, Stapleford, Sandiacre — quick hop down the A52
If you're a little further out — say, towards Lowdham or Eastwood — I can often still help. Just ask.
Simple, upfront pricing
I charge £40 per hour for business IT support. Most visits and fixes take 1–3 hours. I will always give you a clear estimate before starting work.
| Service | Cost |
|---|---|
| Ad-hoc business IT support (per hour) | £40 |
| Monthly support plan — basic | From £49/month |
| Monthly support plan — priority | From £99/month |
| First chat, honest assessment | Free |
Why work with me
- One person, no runaround: You speak to me, I do the work. You will not get passed between departments or an outsourced helpdesk.
- Small business focus: I understand small business budgets — I won't try to sell you enterprise tools or a three-year contract you don't need.
- I know Nottingham: I know the city's layout, the short-stay parking spots, and the quick routes. I can be in the Lace Market, Hockley, or West Bridgford faster than a courier.
- Creative and digital friendly: If you run a design studio, agency, or any business with a website and online tools, I speak your language — I don't need a week to figure out your stack.
- Plain English: No jargon, no technobabble — I explain things so you actually understand what is happening and why.
Frequently asked questions
I run a creative agency in Hockley — can you handle Macs and design tools?
Yes. I work with both Mac and Windows. A lot of Nottingham's independent agencies run mixed environments — Macs for design, PCs for admin — and I'm comfortable with both. If you're having issues with Creative Cloud, file sharing between machines, or keeping your studio WiFi solid under heavy use, I can help.
I'm in a serviced office or co-working space — can you still help?
Absolutely. I've worked with businesses in spaces all over Nottingham, from the Creative Quarter to small managed offices. Sometimes the building's WiFi or network setup is the culprit, and I can help diagnose that. I'll work with your building management if needed, or set you up with your own independent setup that doesn't rely on shared infrastructure.
What's the difference between ad-hoc support and a monthly plan?
Ad-hoc support means you call me when something breaks — £40/hour, no ongoing commitment. A monthly plan gives you regular check-ups, priority response, and a fixed monthly cost so you can budget for IT. It works well if you rely on your tech daily and can't afford downtime.
How quickly can you get to me in the city centre?
For urgent issues, I aim to respond the same day. If you're in the city centre, I can often be with you within an hour or two depending on the time of day. For non-urgent work, we'll find a slot that suits you. If you're on a priority support plan, you jump the queue.
Let's have a chat about your IT
Tell me what's going on and I'll let you know honestly whether I can help — and what it will cost. Free first chat, no commitment.